FW/DWE

FRACTAL WORK

A Dynamic Contribution Model

Preserving the opportunity for Humans to matter.

Built from the challenge of work transformation in government. Designed for governments and complex organizations.

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What you don't know may help you.

Fractal Work helps you find it.

Organizations know their people, systems, programs and services.

What can be much harder to see is the work actually occurring between them—and the opportunities hidden within it.

Fractal Work starts with the work.

01

Work is changing.

Humans once carried work from beginning to end.

Increasingly, they won't need to.

A Human may initiate the work and allow it to proceed—governed and increasingly autonomous—intervening when Human contribution is required or adds value.

That creates an extraordinary opportunity.

As technology takes on more of the work, Human capacity can move toward contribution where it matters more.

Fractal Work helps organizations discover where.

02

THE FRACTAL WORK STORY

Start with what is actually happening.

01

SEE THE WORK

Discover how work is actually being performed—not simply how a process, system or formal description says it should be performed.

Fractal Work works from evidence within an authorized environment to reveal recurring work, variations, interventions, handoffs and opportunities.

No supplied process model is required.
02

IMPROVE THE WORK

Once the work can be seen, it can be questioned.

Where is Human intervention genuinely required? Where can technology perform more of the work? Where are different paths being used to achieve the same outcome? Where is there a better way?

Authorized Humans decide what changes.
04

IMPROVE THE OUTCOME

Doing less work is not the objective.

Achieving better outcomes is.

Fractal Work connects changes in work, technology and Human contribution back to the outcomes they are intended to improve.

Improvement is evaluated—not assumed.
05

LEARN CONTINUOUSLY

Work changes. Technology changes. Priorities change. Human capability changes.

Fractal Work continues to discover what is changing and where new opportunities are emerging.

SEE THE WORK→ IMPROVE THE WORK→ MOVE CONTRIBUTION→ IMPROVE THE OUTCOME→ LEARN CONTINUOUSLY
03

Start with the work.

You know your organization. But do you know all of the work actually happening inside it?

What you don't know may help you.

Give Fractal Work one genuine, bounded area of work and an authorized evidence boundary.

We'll independently examine the available evidence and show you what we can establish about the work actually occurring—its patterns, variations, Human and non-Human intervention, and opportunities that may not currently be visible.

No new enterprise platform is required to begin.

No wholesale transformation program.

No requirement to replace the technology you already own.

No need to give us a process model so we can rediscover what you already told us.

GIVE US TWO DAYS

We'll bring back the evidence.

Then we can talk.